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Accessibility Statement

Accessibility Statement

Top Shelf Cooling is committed to providing a website that is accessible to everyone, including individuals with disabilities. We continually strive to enhance user experience and ensure digital inclusion for all visitors.

This is an accessibility statement for Top Shelf Heating and Air .

Measures To Support Accessibility

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Top Shelf Heating and Air is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Top Shelf Heating and Air. Please let us know if you encounter accessibility barriers on Top Shelf Heating and Air:

We try to respond to feedback within 2 business days.

Technical Specifications

Accessibility of Top Shelf Heating and Air relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations And Alternatives

Despite our best efforts to ensure accessibility of Top Shelf Heating and Air there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Top Shelf Heating and Air:

  1. Comments From Users: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
  2. Archived Documents: Might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact us on (805) 322-000

Customer Testimonials

Our customers consistently praise us for our honesty, professionalism, and the care we bring to every home we serve.
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Thank you very much for a wonderful experience! Joe and Brock were very helpful courteous and informative. Pricing is very reasonable and I’m grateful that Top Shelf Heating and Air has a club membership that way it’ll be a lot easier to keep up with the maintenance of my hvac system
Michael J.
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Joe and Brock were incredibly helpful, thorough and kind. They worked hard to diagnose our heater issue and spent quite a bit of time explaining it to us, too. Truly wish all repair technicians were like them!
Colette N.
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THE BEST EVER!!! After dealing with multiple AC issues and a few inexperienced technicians. I’m super grateful I found Top Shelf Heating. My AC is fixed!! They’re friendly and extremely knowledgeable. 10 Stars! 5 isn’t enough.
Ivy M.
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Thank you TopShelf Heating & Air for your great customer service, quality of work & the follow up on our new system, it has been & will continue to be a pleasure to have you take care of our heating & AC needs.
Dave B.
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This is the most professional, knowledgeable, and effective AC and Heating company I’ve worked with by far. They had the high-end tools to run tests and fix any and all AC / Heating issues. I’d recommend the subscription service they offer as well.
Jeff R.
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Professionalism at its finest. Trustworthy company that really focuses on solving issues without overselling. Easy to work with, high quality work and attention to detail including keeping spaces clean. Top Shelf is our go to for all hvac needs and we recommend them to everyone!
Jessica G.
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very good people! explained everything to my wife and i. fixed our existing duct that was cracked from old co. put in wrong part. did a great job putting in our new mini split. great crew!
Michael L.
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Top shelf heating and air is truly top shelf! Joe came out took care of my system and explained everything to me in the process. He went above and beyond to test everything to make sure my system is running properly before leaving. These guys do good honest work and truly care.
Tommy B.
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In all of my dealings with Top Shelf they were professional and so nice, even providing another space heater to help tide us over until the furnace could be replaced. I would highly recommend this company to anyone needing help with heating or ac.
Kaaren D.